Call us: 01942 588870 | E-mail: sales@audiomate.co.uk

AudioMate Ultra Audio & Electronics Store


Privacy Policy

Identifying Information

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you.

Generally, AudioMate requests identifying information when you

Register on any of our web sites. Place an order. Provide feedback to an online survey or tell us about an idea or suggestion. Participate in a rebate program, contest, or other promotional offer. Request a SPECIAL SERVICE. Request information or files from technical support or customer service. In these instances, Audio Mate will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What We Will Do With Your Information

If you choose to give us personal information for any of the purposes above, this information is retained by Audio Mate and will only be used by Audio Mate to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information

We does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Audio Mate may use agents or contractors who will have access to your personal information to perform services for Audio Mate (such as DATABASE MAINTENANCE, FURTHER EXAMPLES), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services.

Our On-line Store is designed to give you options concerning the privacy of your identifying information

If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

Changes to this Policy

Audio Mate may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

About Cookies, What are Cookies?

Cookies are small text files which are stored on your computer, or other device, when you visit websites like ours, they are not computer programmes or viruses and they do not store personal or identifiable information about individuals. They simply provide an identifier that you have visited our website and certain pages within it.

Why do we use cookies on our site?

Firstly, and most importantly, we use Session Cookies to "remember" the products you put into your shopping basket, so that you can complete the checkout process. Without the specific cookies to perform this task you will not be able to buy from our website as the checkout will not recognise the products you have selected to buy, these cookies are described as "strictly necessary". We want to make you aware that we use these types of cookies but we do not require specific consent from you to use them as they are required for the operation of our website.

Other cookies we use during your web visit are so that we can look at information about how you use our site. This might include which pages you visit, how long you stay and at which point you leave our site. Again these actions are not identifiable to you as an individual but simply help us to identify patterns in the ways in which customers are moving around our site. By using this information, we can identify ways to improve our website and ensure that our customers find it easy and enjoyable to use.

Some cookies are also used so that we can identify how you came to click through to our website – for example telling us whether you clicked through from a search engine or a link on another website or whether you simply typed in our web address. Again these actions are not identifiable to you as an individual but help us to better understand how customers prefer to use our website.

Managing cookies

You can control whether cookies are enabled or disabled via your internet browser. For guidance on how to do this for your particular browser type, please visit www.aboutcookies.org. Please note that if you disable all cookies you may not be able to make a purchase on our website.



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